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Becoming part of the Tricom group, PDC will retain its current name and identity for the foreseeable future.
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LATEST NEWS |
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BPOTIMES FEATURES |
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The Biggies |
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NTrust-A Boon for Real Estate Lease Administration
Back office support for real estates ... Sounds a little strange! Yet to make a mark in the Indian market, NTrust Infotech recognised the potential in this niche space and invested in building competencies to tap this rather virgin market in the US and Europe. |
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Strategy |
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The True Cost of Poor Quality
When businesses begin to consider offshoring customer support functions, the conversation is typically driven by a desire to lower costs. With highly-educated English-speaking agents available at a net cost of 30-50% less than onshore operations, the savings can be quite meaningful, even for companies with modestly-sized call centers |
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Jetsetters |
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Talent is nothing, it's all about passion and attitude
Shaju Nair rose from the ranks in Mphasis and is presently serving as a process delivery head, Pune. His eight-year success graph comes as a surprise to those who do not perceive this industry a place to build long-term career. Nair believes that success stories like his should be shared to convince people otherwise. |
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Better Workplace |
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From Resign To Re-Sign
cmisight.com comes up with an interesting article for those Managers who are fighting with 'Attrition'. The article discusses the common reasons due to which employees resign and tips to counter them. |
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Infrastructure |
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VoIP QOS, an elusive goal?
thevoipmag.com discusses the importance of high quality service when designing a VoIP system and the need of VoIP for businesses considering to move to Internet telephony. |
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Indulgence |
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Signature With Style: From Parkers To MontBlancs
Lewis Waterman was the first one to patent it in 1884 and it has always remained a favourite of refined gentry. Do you also want to add bright and effective features to your image and style?
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