eClerx’s Q1 FY12 Revenue Up 28%
(Thursday, July 28, 2011 1:52:00 PM IST)
--Press Release
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TCS Opens BPO Centre In Philippines
(Thursday, December 02, 2010 11:04:32 AM IST)
--Press Release
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Consilium Launches Consilium UniAgent
(Tuesday, March 09, 2010 12:52:10 PM IST)
Consilium UniAgent is a CTI connector which enables integration between Cisco Agent Desktop and CRM applications.
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Royal Mail takes advantage of Aspect solutions
(Monday, December 07, 2009 4:00:08 PM IST)
Aspect delivers voice portal that allows customers to track the status of letters and packets.
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BPO: Answer to Effective Channelisation of Government Schemes
(Wednesday, December 02, 2009 12:32:59 PM IST)
Indian BPO industry model is internationally acclaimed for high quality assurance with identification of best practices, ...
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Adventity leverages text, Internet and outbound calling
(Friday, November 20, 2009 9:39:07 AM IST)
... for improved service and sales.
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A Virtual English Teacher
(Tuesday, October 27, 2009 1:07:28 PM IST)
No we aren't hallucinating; neuroLanguage, a freshly appointed virtual trainer, is teaching English at many offices. This ...
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Largest BPO employers: Where number means might
(Saturday, August 29, 2009 5:45:45 PM IST)
Genpact, Aegis, Intelenet Global Services, Wipro BPO, FirstSource, WNS Global Services, Mphasis, Infosys, Hinduja Global ...
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Aspect Software Helps Sharekhan Focus On Growth
(Monday, August 03, 2009 4:24:05 PM IST)
"Thanks to Aspect EnsemblePro, managing customer service has become a breeze and we can focus on achieving our business ...
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Breaking News: Newspapers Facing the Risk of 'Survival'
(Friday, May 01, 2009 3:24:42 PM IST)
A cause for concern, or panic?
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Top 10 reasons to outsource Medical Transcription
(Saturday, March 21, 2009 2:28:19 PM IST)

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Egypt opens doors for India in the Middle East
(Tuesday, February 10, 2009 12:24:22 PM IST)
Egypt, with its growing ICT infrastructure, cost-effective services, large talent pool and open business environment, is ...
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Taming The Contact Centre Dragon - One Seat At A Time
(Thursday, November 20, 2008 10:59:07 AM IST)
Amidst the global economic crisis, the inexorable rise of the Asian economic giants presents huge opportunities for the ...
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Project Genesis --- A drive to reinforce the pool of talent
(Tuesday, June 24, 2008 1:16:31 PM IST)
Why do the small town graduates struggle to make it to the BPO jobs? Infosys BPO's project Genesis has both the answer and ...
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Your Call Is Important To Us
(Thursday, May 15, 2008 1:27:59 PM IST)
It is really! With improvements in technology and services, each minute shaved off a call translates into more profit
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Obama, Hillary vs India Inc!
(Friday, April 04, 2008 2:26:24 PM IST)
Two of the strongest US presidential contenders have made outsourcing a bone of contention. Is it just a gimmick or will ...
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Can India cash in on Biomedical engineering Outsourcing?
(Friday, November 16, 2007 11:45:12 AM IST)
India daily.com tries to analyse the scope for Indian outsourcing industry in Biomedical engineering sector.
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Healthcare BPO industry in India- prescription for success
(Tuesday, November 06, 2007 1:44:54 PM IST)
The first phase of Healthcare BPO business in India started with a bang but ended in a whimper due to lack of foresight ...
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HRO Functions To Increase In 2008: Everest
(Monday, November 05, 2007 5:04:11 PM IST)
The cumulative total contract value of human resources outsourcing transactions reached $21.2 billion in 2006.
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New Outsourcing Fever Grips India
(Wednesday, October 31, 2007 4:59:29 PM IST)
India has become a hub for animation, experiencing exponential growth of animation and gaming services as the foreign animation ...
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How To Create A Best Practice Operating Environment?
(Thursday, October 25, 2007 12:11:38 PM IST)
Perot Systems shares its experience and suggests 10 Best Practice tactics that you can follow to help build an integrated ...
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Does India Still Allure Outsourcing Clients?
(Wednesday, October 24, 2007 6:58:30 PM IST)
A complete analysis of the Indian outsourcing industry w.r.t. to the jobs created and the concerns of the industry experts ...
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BPO Moving To The Next Level
(Wednesday, October 24, 2007 6:56:47 PM IST)
Here we have an interesting article from deccanherald.com which analyses the changing trend of the BPO industry and tries ...
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