Using Technology To Increase Workforce Productivity
(Tuesday, November 18, 2008 12:08:45 PM IST)
If you're serious about workforce productivity, then you need to have specific functionality in mind when you evaluate workforce ...
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Compound solutions for contact centres
(Thursday, December 13, 2007 2:39:52 PM IST)
Verint and Witness have brought holistic workforce optimisation and quality management solutions to contact centres to help ...
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Analytics to lead contact center industry next: Roger Sumner
(Thursday, December 06, 2007 12:50:20 PM IST)
Aspect offers unified solutions to the contact centre industry, tailor-made to their needs.
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American Megatrends Likes To Falcon On Roads!
(Wednesday, October 10, 2007 4:45:51 PM IST)
BPO employees are ferried to and from the office often in the wee hours without proper security arrangements. American Megatrends ...
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"We Are Expecting 100 Per Cent Growth From Call Centre Solutions"
(Thursday, September 06, 2007 11:27:55 AM IST)
Since its inception in 1991, Cube software has been striving hard to eastablish itself as a distinguished brand in the domestic ...
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Ensuring Standard With SAP
(Wednesday, July 25, 2007 7:10:51 PM IST)
Nagaraj Bhargava, Vice President,Marketing and Sales Operations, SAP India discusses with Ramandeep Nehra various SAP solutions ...
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Sustain Customer Contact With Unified Solutions
(Thursday, June 28, 2007 12:22:33 PM IST)
Aspect Software brings its unified solutions for contact centres and BPO companies to meet the growing complexity of maintaining ...
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Q&A With Ashwinn Chawla of Outsourcing Xperts
(Wednesday, April 25, 2007 6:04:42 PM IST)
Most corporates today prefer to leave the management of their workspace and keeping it in shape to experts, the facility ...
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Get Assessed By Profiles
(Wednesday, April 18, 2007 8:04:54 PM IST)
Profiles International, a talent assessment company enters Indian market and has plans to provide the talent management ...
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HP Ensures IT Management For BPO/ITeS
(Wednesday, February 07, 2007 11:54:58 AM IST)
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Full-Spectrum Business Continuity
(Tuesday, January 02, 2007 7:19:39 PM IST)
Do you have a plan to insulate your call center capacity across a spectrum of potential events?

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Weak Network Can Harm Mobile Handsets
(Thursday, December 14, 2006 1:35:24 PM IST)
Constant battery problems in mobile handsets are due to weak signals rather than defective phone components
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DLF Builds on ITeS Dream
(Saturday, December 02, 2006 7:09:41 PM IST)
The builder is ready with a strategy to drive the ITeS-BPO workplace boom
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