Drishti Announces QPass - Queue Management Solution
(Friday, July 30, 2010 1:46:48 PM IST)
--Press Release
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Altitude Software Launches Altitude vBox 4.0
(Tuesday, July 06, 2010 12:01:11 PM IST)
--Press Release
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Ameyo Node Flow 2.0
(Tuesday, February 16, 2010 10:28:20 AM IST)
Drishti-Soft presents Ameyo Node Flow 2.0 - a telco-grade IVR solution enabling creation of unified IVRs for complex call ...
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New Altitude Health Monitor Monitors Contact Centre
(Friday, January 22, 2010 2:47:55 PM IST)
The new solution may prevent costly system downtimes and helps companies to act proactively, recover faster from exceptions ...
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Hexaware Supports ERP With Its New Service
(Monday, September 07, 2009 4:24:38 PM IST)
Hexaware will provide maintenance and support services for ERP applications including SAP, PeopleSoft and Oracle E- Business ...
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Avaya GlobalConnect Launches Emergency Response Solution
(Monday, August 03, 2009 10:57:53 AM IST)
The solution is developed for the hospitality industry to handle terror attacks and natural calamities in India.
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Nortel Launches Solutions For Business Process, Application Integration
(Friday, June 19, 2009 2:58:29 PM IST)
In addition to the ACE and MPS enhancements, Nortel is also announcing global availability of Contact Center 7.0.
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GN Launches Headset Solution For Contact Centres
(Thursday, June 18, 2009 4:42:13 PM IST)
The new Jabra GN1900 series features a noise-cancelling microphone and PeakStop Technology.
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Drishti-Soft Launches Ameyo Customer Care
(Friday, June 05, 2009 2:30:17 PM IST)
Ameyo Customer Care meets the most challenging aspects of customer support and helpdesk.
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Convergys Field Service Manager Is Here!
(Tuesday, March 31, 2009 2:47:00 PM IST)
Adding Field Service Manager to our BSS/OSS solution footprint allows us to drive higher customer satisfaction and lower ...
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Drishti Launches Communications Suite, DACX Ameyo
(Thursday, September 25, 2008 12:55:16 PM IST)
DACX Ameyo is an all-in-one communication suite for enterprises offering next-generation information and communications ...
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Drishti Brings FREE IP PBX To India
(Tuesday, August 19, 2008 2:44:12 PM IST)
The IP-based solution can scale more than 2,000 extension and can be integrated with third-party PBX, speech engines and ...
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WEB-on-CALL Coming Soon To India!
(Monday, August 11, 2008 1:18:38 PM IST)
Time Broadband collaborates with BSNL to bridge the digital divide in India using netECHO.
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Nuance Launches 9 Languages For Speech Recognition
(Thursday, July 03, 2008 2:49:09 PM IST)
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Convergys Launches Solutions For In-House Customer Service Operations
(Tuesday, May 20, 2008 4:46:01 PM IST)
Solutions address demand for more technology enablement of the customer service experience across live agent and self-service ...
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QuickAddress For FSBA Enhances Customer Communication
(Monday, May 12, 2008 12:41:04 PM IST)
The product combines QAS Pro, a point-of-entry contact data quality product, with a suite of applications and modules that ...
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vCustomer Targets Retailers With New Technology Offering
(Tuesday, April 29, 2008 12:27:47 PM IST)
The new Customer Management Software enables retailers to combine a customer's transactions, customer's interactions, survey ...
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IBM Unveils ProAct For Call Centres
(Monday, March 17, 2008 3:20:01 PM IST)
ProAct is a text analytics tool which automates previously manual analysis and evaluation of customer service calls, to ...
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WNS Rolls Out Green Lean Sigma Program
(Wednesday, February 13, 2008 1:30:29 PM IST)
The WNS Green Lean Sigma program has been developed in consultation with Greenpeace.
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DACX Contact Center Suite v3.2
(Friday, January 11, 2008 2:21:09 PM IST)
In the latest release, Drishti-Soft has kept the focus on improving IT management and maintenance.
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Recruit Best Talents For Your Company!
(Wednesday, December 19, 2007 4:19:57 PM IST)
The RoR 2.0 service improves yield at every step of the recruitment supply chain for competitive and lateral hiring.
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Aspect Unified IP 6.5.1 To Be Available Soon!
(Tuesday, December 18, 2007 3:56:25 PM IST)
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AMI Sets Up $5 Million R&D Centre In Hyderabad
(Friday, December 14, 2007 4:48:51 PM IST)
Also launched products in the field of RFID, BPO services and embedded training.
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Enhanced Altitude.com Launched!
(Tuesday, December 11, 2007 9:39:12 AM IST)
The website provides relevant information about Altitude Software's products and solutions.
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Verint Introduces Impact 360
(Thursday, December 06, 2007 10:23:07 AM IST)
The analytics-driven workforce optimisation solution is used for analysing customer service effectiveness and optimising ...
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