Dr Girija Vyas, chairperson of the National Commission for Women, unveiled the SMS helpline (6070 help) being offered by ValueFirst as a public service for the security of women employees. In case of emergency, using this helpline, any employee can send in the SMS to the number 6070 (SMS help GNG ) which would then be automatically forwarded to the police department of Gurgaon. The service would be available nationwide on all operators and the user will have to just type the three letter abbreviation of the city.|
“Employee security has become a serious concern for some professionals especially women. After a few incidents that took place recently, this has become matter of utmost importance to sectors like BPOs, where maximum employees are women and they work during the evening and night shifts. This SMS facility will act as a mobile security which definitely help these employees if they are in any trouble,” said Vijay Shukla, country head, ValueFirst.
The brutal rape and murder of a female BPO employee in Bangalore and subsequent protests by IT-ITeS employees in the city, complaining of lack of security for employees -- especially women, while commuting to and fro work at odd hours -- has put the industry on the defensive and it is reviewing employees' security. As the BPO employees have to join and leave the office at erratic times, women security is of prime importance to BPOs.
The conference brought to light new technologies being used to ensure women employee security. A presentation on Vehicle tracking system was given by the MD of Micro Technologies and Vijay Shukla, country head, ValueFirst presented on the use of mobile messaging services (SMS) being used for ensuring employee security.