The session will be hosted by Allen Bonde, sr vice president, strategy and marketing, eVergance, a CRM/KM practitioner and analyst. Some of the features of the session would be to define Knowledge Management and the latest trends in KM as also talk about the role of Customer Relationship Management and Web self-service. Talisma recently partnered with NASSCOM for a round-table on 'Strategies and Technologies for Transition - An Interactive Discussion', where it brought together industry experts for a panel discussion.
To register for the session, you can log onto www.talisma.com/kmcs. |