Under the terms of the new agreement, Cognizant will hire more than 1,000 ING U.S. employees in Minot, North Dakota and Des Moines, Iowa to create a world-class, U.S.-based center of excellence for insurance and finance business process services. This center will be an integral part of Cognizant’s global delivery network and will allow Cognizant to provide an expanded range of business process services spanning the insurance and financial services industries. Cognizant currently provides business process services to more than 40 clients in these industries.
As part of the multiyear agreement, Cognizant will purchase ING U.S.’s existing facility in Minot, North Dakota, and will sub-lease offices in the current ING U.S. facility in Des Moines, Iowa, providing business and workplace continuity for ING U.S. customers and the employees who will transition to Cognizant.
“We are pleased to partner with ING U.S. to launch our U.S.-based business process services center of excellence for the insurance and finance industries,” said Gordon Coburn, President of Cognizant. “We look forward to welcoming ING U.S.’s employees to Cognizant and working with this highly talented group of individuals. Our new center of excellence will serve as a key long-term component of our global delivery network and is yet another step in our ever-expanding in-country delivery capability.”
“Leveraging Cognizant’s expertise will help us operate more efficiently while delivering the high levels of support our customers and distribution partners have come to expect,” said Rob Leary, President and Chief Operating Officer of ING U.S. “While this expanded relationship represents job continuity for our transitioned employees, it also allows us to focus on our ultimate mission—providing the retirement, investment management and insurance solutions that help our clients meet their financial needs.”
About Cognizant’s Financial Services Practice
Cognizant’s financial services practice, which includes banking, insurance, and transaction processing, is the company’s largest industry segment, serving leading financial institutions and insurers in North America, Europe, and Asia-Pacific. Current clients include nine of the top-15 North American financial institutions, all 10 of the top-10 European banks, and seven of the top-10 global insurers.
The practice leverages Cognizant’s deep domain and consulting expertise to provide solutions across the entire financial services spectrum. These next-generation solutions create new capabilities for clients while also mitigating risks; complying with regulations; capitalizing on new business opportunities; and driving efficiency, effectiveness, innovation, and virtualization across many lines of business. The financial services practice supports retail and commercial banks, diversified financial enterprises, investment banks, brokerage firms, asset management firms, depositories, exchanges, property and casualty insurers, life insurers, reinsurance firms, and insurance brokers.