Ameyo Communications Suite from Drishti is the preferred solution for enterprises and contact centers across territories such as: APAC, SAARC, Middle East, Africa and continues to establish its presence across the globe. The technology platform is flexible and scalable, providing next-generation businesses with specific features that drive growth through value-added differentiation.
Sachin Bhatia, VP-Business Development, Drishti-Soft speaks about the award – “It is an honor to receive such a prestigious award from a reputable publication. Innovation is at the heart and soul of Drishti and being recognized for our dedication to providing outstanding functions and features is a great achievement. This accolade will drive us forward to continuously improve on our capability to deliver value-added business benefits and differentiated services to our customers.”
Drishti’s Ameyo Communication Suite provides businesses with Inbound and Outbound solutions such as ACD, CTI, CRM, IVR, Automated Dialer and Voicelogger. The solution further delivers advanced capabilities born out business-specific innovation in the form of PACE (ProActive Connect Enhancer), PPD (Parallel Predictive Dialer), Agent Assisted IVR and Personal Agent Routing. The solution is specifically catered for businesses keen to move into next-level growth and has been successful in delivering essential differentiation due to its business specific approach in the field of customer interaction management.