Got A Question About Your Health?
EFY News Network
(Wednesday, June 11, 2008 2:24:17 PM)


Targeting mainly adolescents, the newlywed and about-to-be married people, vCustomer would initially provide call centre support to callers from Delhi and nearby areas.

Wednesday, June 11, 2008: Jansankhya Sthirata Kosh (JSK), an autonomous society of ministry of health and family welfare, has partnered with vCustomer Corporation to get call centre support and counselling on reproductive health, family planning and infant health.
One can clarify all such queries by dialing 66665555, and once called, the call shall be routed to the centralised vCustomer contact centre based in Delhi. The service is being used by those who want telephonic advice -- particularly adolescents, newly married and about-to-be married couples, says the company.

The support is given primarily in English and Hindi and all call centre agents are trained by medical professionals to provide counselling. The initial launch would provide support to callers from Delhi and NCR including Ghaziabad, Bulandsahar, NOIDA, Gurgaon, Faridabad and Mewat. Technical support for this initiative has been provided by NIC, NASSCOM and the Central Bureau of Health Intelligence (CBHI).

"We are pleased to support JSK in their promotional and support schemes, programmes, projects and initiatives," said Sanjay Kumar, chief executive officer, vCustomer Corporation. "This partnership has given us a chance to support JSK by providing continually superior call centre services to reach a wider audience and to promote the extremely sensitive and critical issue of population stability in India."